What are the delivery charges?
Delivery charge varies with each Order.
Please check your order summary to understand the delivery charges for individual products.
Every Product a Rs 45 charge for delivery per item is applied if the order value is less than Rs 500. While, orders of Rs 500 or above are delivered based on the Currier charges depend on location and Currier partner you choose at the checkout page.
Why does the delivery date not correspond to the delivery timeline of X-Y business days?
It is possible that We or our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners do not work on Sundays and this is factored in to the delivery dates.
What is the estimated delivery time?
We generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.
Estimated delivery time depends on the following factors:
- The product we are offering
- Product’s availability with the Us
- The destination to which you want the order shipped to and Our location.
Are there any hidden costs (sales tax, octroi etc) on items sold here?
There are NO hidden charges when you make a purchase. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.
Delivery charges are not hidden charges and are charged (if at all) extra depending on the shipping policy.
Why does the estimated delivery time vary for each order?
You have probably noticed varying estimated delivery times for the product you are interested in. Delivery times are influenced by product availability, geographic location of the buyer, your shipping destination and the courier partner’s time-to-deliver in your location.
Please enter your default pin code on the product page (you don’t have to enter it every single time) to know more accurate delivery times on the product page itself.
We does not/cannot ship to my area. Why?
Please enter your pincode on the product page (you don’t have to enter it every single time) to know whether the product can be delivered to your location.
If you haven’t provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability.
Whether your location can be serviced or not depends on
- Whether the Seller ships to your location
- Legal restrictions, if any, in shipping particular products to your location
- The availability of reliable courier partners in your location
Why is the CoD option not offered in my location?
Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.
Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if CoD is available in your location.
I need to return an item, how do I arrange for a pick-up?
Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.
Wherever possible We will facilitate the pick-up of the item. In case, the pick-up cannot be arranged by Us, you can return the item through a third-party courier service.
What do the different tags like “In Stock”, “Available” mean?
‘In Stock’
For items listed as “In Stock”, The delivery time based on your location pincode (usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.
‘Out of Stock’
Currently, the item is not available for sale.
‘Imported’
All items are manufactured and Imported from outside India. These items are Not mentioned anywhere as ‘Imported’ on the any page.
Does We deliver internationally?
As of now, We don’t deliver items internationally.
You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and other countries, but please ensure the delivery address is in India.
